Latest Notices
5 May 2021
Notification of Temporarily Suspending Global Futures Trading Services
In order to upgrade our trading system and improve our global futures trading services, the global futures trading services will be suspended with effect from 15 May 2021 until further notice. If you hold any global futures contracts in your account, please close all your positions on or before 14 May 2021.
Otherwise, we will close all your positions for or on your behalf without prior notice. Futures and options trading services of Hong Kong Market will not be affected. We apologize for any inconvenience caused.
For any enquiries regarding the above, please contact your Account Manager or our Customer Services Department at +852 2218 2818 or cs@masonhk.com.
23 April 2021
System Maintenance on 24 April, 2021
To enhance our service quality, Mason Securities Limited will perform online system maintenance from 9am on 24 April, 2021 (Sat) to 10pm on 25 April, 2021 (Sun). All online services will be suspended during the mentioned period. We apologize for any inconvenience caused.
Should you have any enquiries, please contact your designated Account Executive or our Customer Services Department at (852) 2218-2818.
13 April 2021
Fake WhatsApp Group
Mason Securities Limited (Mason Securities) and Mr. Ting Sai Man (Ting sir) have recently discovered a fake WhatsApp group via social media, which misrepresenting Ting sir recommended the strategies of stock picks via the WhatsApp group.
To clarify above misrepresentations, Mason Securities and Ting sir hereby declare that,
1. Mason Securities and Ting sir did not/do not manage and/or operate the WhatsApp group, and did/do not recommend any stocks.
2. To protect public’s interests, the general public is reminded to always carefully identify the fake information, so as to avoid being deceived.
3. Mason Securities and Ting sir shall not be liable to any person and/or entities for any loss or damage arising from or in connection with activities of any fake WhatsApp group or activities undertaken by parties that are unrelated to our Company.
To protect our Company's reputation and public interest, we reserve our rights to take all necessary and appropriate legal/regulatory actions against any persons and/or entities that conduct business activities which are unrelated to our Company/Ting sir and/or which endeavor to misrepresent/associate themselves as/with our Company/Ting sir.
For details, please contact Customer Services Hotline: (852) 2218 2818.
Mason Securities Limited and Mr. Ting Sai Man
13 April 2021
19 March 2021
System Maintenance on 20 Mar, 2021
To enhance our service quality, Mason Securities Limited will perform online system maintenance from 7am to 9pm on 20 March, 2021 (Sat). All online services will be suspended during the mentioned period. We apologize for any inconvenience caused.
Should you have any enquiries, please contact your designated Account Executive or our Customer Services Department at (852) 2218-2818.
4 March 2021
Fake Telegram Group
Mason Securities Limited (Mason Securities) and Mr. Ting Sai Man (Ting sir) have recently discovered a fake Telegram group, which misrepresenting Ting sir recommended the strategies of stock picks via the group.
To clarify above misrepresentations, Mason Securities and Ting sir hereby declare that,
1. Mason Securities and Ting sir did not/do not manage and/or operate the Telegram group.
2. To protect public’s interests, the general public is reminded to always carefully identify the fake information, so as to avoid being deceived.
3. Mason Securities and Ting sir shall not be liable to any person and/or entities for any loss or damage arising from or in connection with activities of any fake Telegram group or activities undertaken by parties that are unrelated to our Company.
To protect our Company's reputation and public interest, we reserve our rights to take all necessary and appropriate legal/regulatory actions against any persons and/or entities that conduct business activities which are unrelated to our Company/Ting sir and/or which endeavor to misrepresent/associate themselves as/with our Company/Ting sir.
For details, please contact Customer Services Hotline: (852) 2218 2818.
Mason Securities Limited and Mr. Ting Sai Man
4 March 2021
3 September 2020
System Maintenance on 5 Sep, 2020
To enhance our service quality, Mason Securities Limited will perform online system maintenance from 6am to 3pm on 5 September, 2020 (Sat). All online services will be suspended during the mentioned period. We apologize for any inconvenience caused.
Should you have any enquiries, please contact your designated Account Executive or our Customer Services Department at (852) 2218-2818.
26 February 2021
Internet Trading Services
Internet trading services for Mason Securities and Mason Futures are temporality suspended now. If you would like to place order, please contact your Account Executive or Dealing and Sales Support Hotline: (852) 2218 2618.
We apologize for any inconvenience caused.
If you have any enquires for above, please contact our Customer Services Hotline: (852) 2218 2818.
25 February 2021
System Maintenance on 27 Feb, 2021
To enhance our service quality, Mason Futures Limited will perform online system maintenance from 12noon to 7pm on 27 February, 2021 (Sat). All online services will be suspended during the mentioned period. We apologize for any inconvenience caused.
Should you have any enquiries, please contact your designated Account Executive or our Customer Services Department at (852) 2218-2818.
27 January 2021
System Maintenance on 30 Jan, 2021
To enhance our service quality, Mason Futures Limited will perform online system maintenance from 1pm to 11pm on 30 January, 2021 (Sat). All online services will be suspended during the mentioned period. We apologize for any inconvenience caused.
Should you have any enquiries, please contact your designated Account Executive or our Customer Services Department at (852) 2218-2818.
8 January 2021
Fake WhatsApp Group
Mason Securities Limited (Mason Securities) and Mr. Ting Sai Man (Ting sir) have recently discovered a fake WhatsApp group via social media, which misrepresenting Ting sir recommended the strategies of stock picks via the WhatsApp group.
To clarify above misrepresentations, Mason Securities and Ting sir hereby declare that,
1. Mason Securities and Ting sir did not/do not manage and/or operate the WhatsApp group, and did/do not recommend any stocks.
2. To protect public’s interests, the general public is reminded to always carefully identify the fake information, so as to avoid being deceived.
3. Mason Securities and Ting sir shall not be liable to any person and/or entities for any loss or damage arising from or in connection with activities of any fake WhatsApp group or activities undertaken by parties that are unrelated to our Company.
To protect our Company's reputation and public interest, we reserve our rights to take all necessary and appropriate legal/regulatory actions against any persons and/or entities that conduct business activities which are unrelated to our Company/Ting sir and/or which endeavor to misrepresent/associate themselves as/with our Company/Ting sir.
For details, please contact Customer Services Hotline: (852) 2218 2818.
Mason Securities Limited and Mr. Ting Sai Man
8 January 2021
3 September 2020
System Maintenance on 5 Sep, 2020
To enhance our service quality, Mason Securities Limited will perform online system maintenance from 6am to 3pm on 5 September, 2020 (Sat). All online services will be suspended during the mentioned period. We apologize for any inconvenience caused.
Should you have any enquiries, please contact your designated Account Executive or our Customer Services Department at (852) 2218-2818.
3 February 2020
New Online Trading Platform - mTRADE
Mason Securities launched a brand new trading platform and application “mTRADE”. The newly platform supports clients to trade different stock markets anytime and anywhere which enables clients grasp every trading opportunity. At the same time, clients are able to set up 2FA and open Securities and Futures account via “mTRADE” mobile App, which is convenient and reliable.
If you have any enquiries, please contact your account executive or Customer Service Department at (852) 2218-2818.
31 January 2020
Arrangement of Respiratory Disease
Due to the severe respiratory disease associated with a novel coronavirus, some bank branches have suspended their services. If your withdrawal instruction cannot be processed on the same day, due to the circumstances, we will arrange to process it on the next working day.
If you have any enquiries, please contact your account executive or Customer Service Department at (852) 2218-2818.
21 November 2019
Company Declaration: Fake Website
Mason Group Holdings Limited (“Mason Group” or the “Group”, stock code: 273.HK) and its subsidiaries Mason Securities Limited (“Mason Securities”) and Mason Futures Limited (“Mason Futures”) have recently identified a fake website created by syndicates pretending to be Mason Group.
To avoid being deceived or misled, Mason Group hereby declare that the official website of Mason Group and Mason Securities are (www.masonhk.com) and (www.masonsec.com) respectively. Only the QR codes displayed on the official website of Mason Group and Mason Securities are official. Mason Group and Mason Securities shall not be liable to any person for any loss or damage arising in connection with the activities on the fake website or using the fake QR Code(s).
Mason Group, Mason Securities and Mason Futures reserve the right to take all necessary and appropriate legal actions against any person, website or company who conducts business activities such as marketing or solicitation using Mason Group, Mason Securities and Mason Futures’ brand name without prior consent.
For details, please contact:
Mason Group Holdings Limited
Tel: (852) 2218 2888
E-mail: info@masonhk.com
Website: www.masonhk.com
Mason Securities Limited
Tel: (852) 2218 2818
E-mail: cs@masonhk.com
Website: www.masonsec.com
18 November 2019
Weekly Hang Seng Index Options
Weekly Hang Seng Index Options is now launched for the clients to trade online. Please refer to the below link for more details:
4 October 2019
System Upgrade of Sharp Point Application “SP App”
Mason Futures is performing system upgrade of Sharp Point application “SP App” for all channel on 05- October-2019. If you are the users and had downloaded SP App in your mobile or computer, it is required to update in order to enable us to offer you the most up-to-date services available. If you have any enquires, please call our Customer Service Department at 2218 2818 or email to cs@masonhk.com.
22 July2019
Latest Fee and Charges
Our new fee schedule for Over-the-Counter and Structure Product Trading Services will be effective 1st August 2019, please refer to the Fee & Charges section on our website for details.
9 July2019
Company Declaration: Fake Website
Mason Group Holdings Limited (“Mason Group” or the “Group”, stock code: 273.HK) and its subsidiaries Mason Securities Limited (“Mason Securities”) and Mason Futures Limited (“Mason Futures”) have recently identified a fake website and online trading platform created by syndicates pretending to be Mason Group.
To avoid being deceived or misled, Mason Group hereby declare that the official website of Mason Group and Mason Securities are (www.masonhk.com) and (www.masonsec.com) respectively. Only the QR codes displayed on the official website of Mason Group and Mason Securities are official. Mason Group and Mason Securities shall not be liable to any person for any loss or damage arising in connection with the activities on the fake website or using the fake QR Code(s).
Mason Group, Mason Securities and Mason Futures reserve the right to take all necessary and appropriate legal actions against any person, website or company who conducts business activities such as marketing or solicitation using Mason Group, Mason Securities and Mason Futures’ brand name without prior consent.
For details, please contact:
Mason Group Holdings Limited
Tel: (852) 2218 2888
E-mail: info@masonhk.com
Website: www.masonhk.com
Mason Securities Limited
Tel: (852) 2218 2818
E-mail: cs@masonhk.com
Website: www.masonsec.com
30 May 2019
Company Declaration: Fake QR Code (app download link)
Mason Group Holdings Limited (“Mason Group” or the “Group”, stock code: 273.HK) and Mason Securities Limited (“Mason Securities”) have recently received complaints from victims for losses arising from using an app download from a fake QR Code (app download link) that appeared to be provided by us.
Please be reminded that, in order to avoid being scammed, only the QR Code published in our official websites (please see below for details) should be used. We shall not be liable to any person for any loss or damage arising from or in connection with the activities of using the fake QR Code(s) or other illegal activity and we reserve the right to take all necessary action against the wrongdoer.
For details, please contact:
Mason Group Holdings Limited
Tel: (852) 2218 2888
E-mail: info@masonhk.com
Website: www.masonhk.com
Mason Securities Limited
Tel: (852) 2218 2818
E-mail: cs@masonhk.com
Website: www.masonsec.com
10 May 2019
To enhance our service quality, Mason Securities Limited will perform online system maintenance as per below schedule. All online services will be suspended during the scheduled period. We apologize for any inconvenience caused.
| Date | System Maintenance Time |
| 10 May 2019 (Friday) | 18:00 to 19:00* |
Should you have any enquiries, please contact your designated Account Executive or our Customer Services Department at (852) 2218-2818.
14 March 2019
To enhance our service quality, Mason Futures Limited will perform online system maintenance as per below schedule. All online services will be suspended during the scheduled period. We apologize for any inconvenience caused.
| Date | System Maintenance Time |
| 16 March 2019 (Saturday) | 11:00 to 20:00* |
Should you have any enquiries, please contact your designated Account Executive or our Customer Services Department at (852) 2218-2818.
8 March 2019
To enhance our service quality, Mason Futures Limited will perform online system maintenance as per below schedule. All online services will be suspended during the scheduled period. We apologize for any inconvenience caused.
| Date | System Maintenance Time |
| 9 March 2019 (Saturday) | 11:00 to 20:00* |
Should you have any enquiries, please contact your designated Account Executive or our Customer Services Department at (852) 2218-2818.
27 February 2019
To enhance our service quality, Mason Futures Limited will perform online system maintenance as per below schedule. All online services will be suspended during the scheduled period. We apologize for any inconvenience caused.
| Date | System Maintenance Time |
| 2 March 2019 (Saturday) | 11:00 to 19:00* |
Should you have any enquiries, please contact your designated Account Executive or our Customer Services Department at (852) 2218-2818.
10 January 2019
Warning Against Phishing Emails and Other Online Scams
Mason Group Holdings Limited (“Mason Group” or the “Group”, stock code: 273.HK) and Mason Securities Limited ("Mason Securities") would like to alert our customers and the public that there is an increasing trend of reported incidents related to phishing emails, phishing website and other online scams such as email spoofing. Fraudsters will send a message by email, instant messaging or social media asking for your personal and financial data such as your user name password or bank account as if it were from a legitimate source (it may or may not bear any similarity of the legitimate source) for the purpose of committing fraud. They may also ask you to click on a link or download an attachment to update your information or settings there.
Please do not click any links, open any attachments or provide any personal information until you have confirmed the sender is authentic. Do update your user password regularly, set a secure password and regularly monitor your accounts.
In case you are unable to confirm the authenticity of a message that is appearing to be sent by Mason Group or Mason Securities, please do not hesitate to contact our Customer Service Department at (852) 2218 2818 or by email to cs@masonhk.com for assistance.
24 December 2018
Company Declaration: Fake Website
Mason Group Holdings Limited (“Mason Group” or “the Group”, stock code: 273.HK) and Mason Securities Limited (“Mason Securities”) have recently noted a fake website or QR Code pretending to be Mason Group/ Mason Securities.
Mason Group/ Mason Securities hereby declare that, in order to protect personal interests, Mason Securities’s clients and the general public should check our website address or QR Code and contact number carefully (as detailed below) when gaining access to our websites or scanning our QR Codes and stay alert in order to avoid being deceived or misled. Mason Group/ Mason Securities shall not be liable to any person for any loss or damage arising in connection with the activities of fake website or using the fake QR Code(s).
To protect our reputation and the best interest of Mason Securities’s clients, Mason Group/ Mason Securities reserve the right to take all necessary and appropriate legal action against any person, website or company who conducts business activities such as marketing or solicitation using Mason Group/ Mason Securities’s brand name without Mason Group/ Mason Securities’s prior consent.
For details, please contact:
Mason Group Holdings Limited
Tel: (852) 2218 2888
E-mail: info@masonhk.com
Website: www.masonhk.com
WeChat:
Mason Securities Limited
Tel: (852) 2218 2818
E-mail: cs@masonhk.com
Website: www.masonsec.com
WeChat: 
4 October 2018
To enhance our service quality, Mason Securities Limited will perform online system maintenance as per below schedule. Affected services listed below will be suspended during the scheduled period. We apologize for any inconvenience caused.
| Date | System Maintenance Time | Affected services |
| 5 October 2018 (Friday) to 7 October 2018 | 5 October 16:15 to 7 October 17:00* | (1) All securities online trading platforms related services (2) Services that require prior account login (including but not limited to change of personal information, e-statement download, issuance of fund withdrawal and settlement instructions) |
Should you have any enquiries, please contact your designated Account Executive or our Customer Services Department at (852) 2218-2818.
21 September2018
To enhance our service quality, Mason Securities Limited will perform online system maintenance as per below schedule. All online services will be suspended during the scheduled period. We apologize for any inconvenience caused.
| Date | System Maintenance Time |
| 22 September 2018 (Saturday) | 07:00 to 15:00* |
Should you have any enquiries, please contact your designated Account Executive or our Customer Services Department at (852) 2218-2818.
19 September 2018
Company Declaration
Mason Group Holdings Limited (“Mason Group” or “the Group”, stock code: 273.HK) recently has found deceptive activities of fraudsters who claimed to be the Group’s representatives. Mason Group hereby declares that the Group sells various financial products through the subsidiaries of several authorized institutions recognized by Hong Kong regulators. In addition, the methods of fund depositing and withdrawal applicable to product selling have been detailed in the official website of the Group’s subsidiary, Mason Securities Limited (“Mason Securities”) http://www.masonsec.com/en-US/fund-deposit-withdrawal. Mason Group has not designated any other bank accounts for fund depositing and withdrawal apart from those specified in Mason Securities’ website. For those who are doubtful about the identity of anyone who claims himself or herself to be representative of Mason Group or the Group’s subsidiaries should contact Mason Securities’ customer services executives immediately at (852) 2218 2818 for verification of identity.
To protect the best interest of Mason Group and the Group’s customers, Mason Group hereby declares that the Group reserves the right to take all necessary and appropriate legal action against any person, website or company who conducts commercial activities such as marketing or solicitation initiatives using Mason Group’s brand name without the Group’s prior consent.
**********************************************
For details, please contact:
Mason Group Holdings Limited／Mason Securities Limited
Tel: (852) 2218 2818
E-mail: cs@masonhk.com
Website: www.masonhk.com / www.masonsec.com
- End -
31 August 2018
To enhance our service quality, Mason Securities Limited will perform online system maintenance as per below schedule. All online services will be suspended during the scheduled period. We apologize for any inconvenience caused.
| Date | System Maintenance Time |
| 01 September 2018 (Saturday) | 09:00 to 13:00* |
Should you have any enquiries, please contact your designated Account Executive or our Customer Services Department at (852) 2218-2818.
20 July 2018
To enhance our service quality, Mason Securities Limited will perform online system maintenance as per below schedule. Affected services listed below will be suspended during the scheduled period. We apologize for any inconvenience caused.
| Date | System Maintenance Time | Affected services |
| 20 July 2018 (Friday) | 18:00 to 20:00* | (1) All securities online trading platforms related services (2) Services that require prior account login (including but not limited to change of personal information, e-statement download, issuance of fund withdrawal and settlement instructions) |
Should you have any enquiries, please contact your designated Account Executive or our Customer Services Department at (852) 2218-2818.
29 May 2018
To enhance internet security and protection for clients’ accounts and assets in response to the latest guidelines issued by the Securities and Futures Commission of Hong Kong regarding cybersecurity, Mason Securities will implement the Two-Factor Authentication (“2FA”) for all internet trading platforms and you are going to receive notification in repect of the effective day of 2FA of your account.
For the sake of the 2FA, you have to ensure that you have registered at least one mobile phone number with us for receiving the One-Time-Password for registration of Mason 2FA mobile app. If your mobile phone number has changed, please fill in “Change of Personal Information and E-Statement Services Subscription” to update it. For details of registration of Mason 2FA mobile app and login process, please refer to Guideline for Two-Factor Authentication.
For any enquiries regarding the above, please contact us at +852 2218 2818 or cs@masonhk.com.
4 May 2018
To enhance our service quality, Mason Securities Limited will perform online system maintenance as per below schedule. Affected services listed below will be suspended during the scheduled period. We apologize for any inconvenience caused.
| Date | System Maintenance Time | Affected services |
| 4 May 2018 (Friday) | 04:45 p.m. to 08:00 p.m.* | (1) All securities online trading platforms related services (2) Services that require prior account login (including but not limited to change of personal information, e-statement download, issuance of fund withdrawal and settlement instructions) |
Should you have any enquiries, please contact your designated Account Executive or our Customer Services Department at (852) 2218-2818.
26 April 2018
Since Hong Kong banks are not engaged in deposit-taking and custody of funds denominated in currencies that are subject to controls, with effect from 30 April 2018, if customers trade in markets using controlled currencies such as Thailand, Malaysia, South Korea, Taiwan, the Philippines, Indonesia, etc., Mason Securities will use USD as the settlement currency. You may deposit USD to your account or contact your Account Executive for currency conversion before money settlement day for settlement. If there is insufficient amount of USD in your account on money settlement day, we will convert the credit balance of other currencies in your account to USD for settlement purpose. Any balance from the sale trade and dividend payment in the abovementioned markets will be converted to USD on money settlement day and kept in the customer's account maintained with Mason Securities.
For any enquiries regarding the above, please contact us at +852 2218 2818 or cs@masonhk.com.
16 April 2018
Thank you for your support to Mason Futures Limited. To enhance online security and protection for clients’ accounts and assets in response to the latest guidelines issued by the Securities and Futures Commission of Hong Kong regarding cybersecurity, with effect from 21 April 2018(“Effective day”), Mason Futures will enhance the security measures of trading platforms, including SP Trader and SP Trader Mobile. Details are as follows:
1. Two-factor authentication for login: While you login your online trading platforms, you have to input an Authentication Code sent to the registered mobile phone number or email address. For details of login process, please refer to Appendix.
2. Login Notification: A Login Notification will be sent to your registered email address when you have entered correct user name and password to login.
3. Trade Confirmation: Whenever there is a trade executed in online trading platform, a trade confirmation email will be sent to your registered email address.
For the sake of the abovementioned security measures, you have to upgrade the version of SP Trader to R8.75.9 and ensure that you have registered at least one email with us for receiving the Authentication Code, Login Notification and Trade Confirmation. If no email address is registered, you will not be able to use the online trading service starting from the Effective day.
For any enquiries regarding the above, please contact us at +852 2218 2818 or cs@masonhk.com.
15 February 2018
Please be informed oversea securities and futures trading schedule for U.S. Presidents’ Day (19 February 2018) is as following table. For any enquiries, please contact Dealing Team: (852) 2218-2618 .
| Equity Market(s) | Friday(16/2) | Monday(19/2) | Tuesday(20/2) |
| US NYSE | Normal | Closed | Normal |
Futures (Indicated in HK Time):
| Commodities | Friday(16/2) | Monday(19/2) | Tuesday(20/2) |
| CBOT Equity Index Futures | Normal | Early Close at 02:00 | Normal |
| CME Equity Index Futures | Normal | Early Close at 02:00 | Normal |
| CME Currency Futures | Normal | Early Close at 02:00 | Normal |
| CBOT Bonds Futures | Normal | Early Close at 02:00 | Normal |
| CBOT Agricultural Futures | Normal | Closed | Normal |
| CBOT Mini-Agricultural Futures | Normal | Closed | Normal |
| CME Livestock Futures | Normal | Closed | Late open at 22:30 |
| CME Lumber Futures | Normal | Closed | Late open at 23:00 |
| NYMEX/COMEX Metals Futures | Normal | Early Close at 02:00 | Normal |
| NYMEX Energy Futures | Normal | Early Close at 02:00 | Normal |
| TOCOM Rubber Futures | Normal | Normal | Normal |
| SGX Futures | Closed | Normal | Normal |
| BMD Futures | Closed | Normal | Normal |
14 February 2018
Please be informed oversea securities trading schedule for Lunar New Year 2018 is as following table. For any enquiries, please contact Dealing Team: (852) 2218-2618
| Market | Thursday(15/2) | Friday (16/2) | Monday (19/2) | Tuesday (20/2) | Wednesday (21/2) |
| Australia | Normal | Normal | Normal | Normal | Normal |
| Shanghai | Closed | Closed | Closed | Closed | Closed |
| Shenzhen | Closed | Closed | Closed | Closed | Closed |
| Taiwan | Closed | Closed | Closed | Closed | Normal |
| Japan | Normal | Normal | Normal | Normal | Normal |
| Korea | Closed | Closed | Normal | Normal | Normal |
| Singapore | Half-Day Trading | Closed | Normal | Normal | Normal |
| Malaysia | Half-Day Trading | Closed | Normal | Normal | Normal |
| Thailand | Normal | Normal | Normal | Normal | Normal |
| Germany | Normal | Normal | Normal | Normal | Normal |
| France | Normal | Normal | Normal | Normal | Normal |
| United Kingdom | Normal | Normal | Normal | Normal | Normal |
| United States | Normal | Normal | Closed | Normal | Normal |
| Canada | Normal | Normal | Closed | Normal | Normal |
2 February 2018
To enhance our service quality, Mason Securities Limited and Mason Futures Limited (collectively, the “Company”) will perform online system maintenance as per below schedule. Affected services listed below will be suspended during the scheduled period. We apologize for any inconvenience caused.
| Date | System Maintenance Time | Affected services |
| 3 February 2018 (Saturday) | 09:00 a.m. to 06:00 p.m.* | (1) All securities & futures online trading platforms related services (2) Services that require prior account login (including but not limited to change of personal information, e-statement download, issuance of fund withdrawal and settlement instructions) |
Should you have any enquiries, please contact your designated Account Executive or our Customer Services Department at (852) 2218-2818.